Yankas Hair Pro

At Yankas Hair Pro, we are committed to providing premium-quality hair extensions. Due to the nature of our products, we maintain strict hygiene and quality standards.

1. Returns Eligibility

We accept returns under the following conditions:

• Items must be unused, unworn, and in original condition
• Hair must not be opened, unsealed, or altered in any way
• Returned within 7 days of delivery
• Must include original packaging

⚠️ For hygiene reasons, opened or used hair extensions cannot be returned.

2. Non-Returnable Items

We do not accept returns or refunds for:

• Opened or used hair extensions
• Customized or special-order products
• Sale or discounted items (if applicable)

3. Refund Process

Once we receive and inspect your return:

• Approved refunds will be issued to your original payment method
• Processing time: 5–10 business days
• Shipping fees are non-refundable

4. Exchanges

We only replace items if they are:

• Defective
• Damaged upon delivery

If you receive a damaged item, contact us within 48 hours with photos.

5. Return Shipping

• Customers are responsible for return shipping costs
• We recommend using a trackable shipping service
• We are not responsible for lost return packages

6. Order Cancellations

• Orders can be canceled within 12 hours of placing them
• Once shipped, orders cannot be canceled

7. Contact Us

For returns or support, contact:

Yankas Hair Pro
Email: salon@yankashair.com
Phone: (305) 755-2936